- New User--Guide
- ineSun.com Overview
- I Want To Order Some Products
- How To Make An Order From ineSun?
- Payment Methods
- Do you have a guarantee or warranty?
- Viewing Prices In Different Currencies
- Does ineSun Has MOQ?
- Can You Ship To "MY COUNTRY"?
- Some Tips Customer Need To Pay Attention To
- Is It Safe To Shop At ineSun.com?
- After Payment, How Can I Check The Status Of My Order?
- How To Pay
- Methods of Payment
- My Country Isn't Available In Paypal!
- How Does Paypal Work, Generally Speaking?
- Cash On Delivery?
- May I know ineSun's paypal account?
- Can I Pay By Western Union?
- I Choose Western Union But I Want To Pay Via Paypal Now
- Do I Have To Pay VAT / Sales Tax?
- Viewing Prices In Different Kinds of Currencies
- Dropshipper Need To Pay Attention To!
- Western Union/Bank Transfer fee
- I Want To Contact PayPal Customer Service But Can't Find A Phone Number For Them? Please Help!
- VAT & Sales Tax Infos
- For Dropshippers
- Can I Get Extra Discount
- How To Drop-ship With IneSun.com
- Product Help
- Shipping & Delivery
- Taxes, Customs & Duties
- Checking Your Order
- After Sales
- Coupon Use Terms
- How can I check order status?
- Can I Trust ineSun?
- Various Payment Methods
- If I Order Products From ineSun, The Way to Ship Them To Me?
- What Is The MOQ Of ineSun?
- Can You Ship To My Country?
- What If I Am Making A Large / Bulk Order?
- Is There A Catalog or Pricelist Available?
- I Want To Cancell An Order Placed Wrongly
- IneSun Policies & Terms
- About ineSun Ltd.
Example: Payment, Shipping, Policy...
What Does My Order Status Mean?
ineSun Order Status
Here are all the different order status, and you will find the explanations below:
Every time you checkout an order at ineSun.com, an order number is created for you.
If you decide not to pay for an order you've checked out, you don't need to do anything - it will just automatically expire later.
MEANING OF ORDER STATUS:
This means that you have placed an order successfully, but we still have not received your payment.(you may have paid your order by western union or bank transfer, but it will take some time to confirm your payment and update status. Generally we can confirm western union payment in 24 hrs in working days; If you pay by bank transfer, It will be a little slower, normally it will take about 4-7 days to transfer money to our bank account.)
This means we are processing your order. We are gathering all the products you ordered together and check the quality, making sure they function well.
This means we have sent out your order. You will receive an email from ineSun including tracking number and links. You can also log in your account to check it.
This means your order was delivered successfully, we will stop tracing this order. If there is any after sale issues, please contact our customer service representative for further action.
If we encounter any difficulties while processing your order, we will attempt to contact you via email or phone. You can also contact customer service via our Help Center to get more information.