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Privacy Policy

Updated 03:00 am CST   |   Aug 02, 2010
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We understand the importance of privacy to our customers and visitors to our Web site. For many years, our policy has been to treat what we learn about our customers as confidential. For example, we will not give or sell confidential or personal information about our customer to any third party not affiliated with their transaction, except as required by law or as necessary to provide ineSun services to the customer. 
 

As we collect and use information about our customers, we may contract with vendors to assist us in processing that information. These vendors are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping to provide ineSun services to our customers.
 

Some of the information collected by ineSun is personal data or data which relates to an identifiable person. Examples of personal data are names, addresses, e-mail addresses, credit card numbers and telephone numbers. We never sell information to third parties that could be used to specifically identify an individual customer or group of customers. Anonym zed data, with all names, addresses and other personally identifiable information removed, is sometimes shared with third parties. Finally, we do provide personal data to government agencies as required by law or regulation.
 

In addition to the uses of the information described in the paragraphs above, we collect telephone numbers and e-mail addresses in the event that we have to contact the shipper, or the shipment recipient, to resolve a question or provide shipment status information.
 

Links To Other Sites

ineSun provides links to external sites as a convenience to the user. The inclusion of any link does not imply ineSun endorsement of the external site company, its web site, or the products and services it promotes and sells. ineSun is not responsible for the privacy practices or the content of such Web sites.
 

Security And Integrity Of Information

We treat our data as assets that must be protected against loss and unauthorized access. We employ information security techniques to appropriately protect confidential information from unauthorized access by users inside and outside the company. Access to customer information is limited to those employees who have a legitimate business need for that information.
 

ineSun Internet sites are currently located in the United States. ineSun Internet sites, and their supporting systems, employ generally accepted information security techniques such as firewalls, access control procedures and cryptography to appropriately protect confidential information from unauthorized access.
 

Retention Of Customer Information

We retain information about customers as necessary for business purposes and as required by government regulation. For example, we retain information about packages, including names and addresses, so that we can provide proof of delivery information and to process claim requests. We carefully dispose of records and delete information when retention periods expire.
 

Customers Are Responsible For Protecting Information And Systems On Their Premises

Some information about ineSun customers and their packages is stored in shipping systems located on customer premises. Customers concerned about the security of their information in these systems should secure it by activating passwords and using physical access controls. When these systems (hardware or software) are provided by ineSun, we provide tools to facilitate customer efforts to safeguard their information.
 

The ineSun WEB Site At www.ineSun.com

The following, indented paragraphs describe our commitment to the protection of personal information as it applies to the ineSun Web site at www.ineSun.com.
 

Our Privacy Policy gives you the right to access, change or oppose any information held by ineSun that concerns you. In the event that you wish to exercise your right, please contact: ineSun. All information you provide is optional and may only be used by ineSun, its affiliates or carefully selected ineSun partners who may wish to provide you with information which may be of interest to you from time to time.
 

What Information We Collect And How We Will Use It
Users can visit most areas of the ineSun Web site without revealing who they are or providing any information about themselves. However, some of our interactive services require that users identify themselves in order to enable the interactive function. We may ask users to provide some personal information in these situations.

 

ineSun.com
Visitors to our site can, if they choose, participate in the interactivefunctions available at ineSun.com. Participants are required to complete a registration form. This form includes information such as name, address, phone number and e-mail address. We use the information from the registration form to enhance our services and better meet the needs and preferences of our customers. With approval, we may also send information to registered users about ineSun products, services and system changes that we think may be of interest.

 

ineSun Internet Shipping
Users of ineSun Internet Shipping who choose to use credit cards for payment are required to provide information about themselves and their card. We use this information to establish credit for billing.

 

Web Surveys
From time to time, we include survey forms on our Web site asking users for contact and demographic information (such as postal code, age or size of company). We use the responses from the surveys to better understand our customer's needs and to create web sites that respond to their interests. Customers may opt-out of participating in follow-up surveys. ineSun will not disclose survey response information to companies or individuals outside ineSun with two exceptions:

 

  1. Anonym zed data, with all names, addresses and other personally identifiable information removed.
  2. To vendors who are required to maintain the confidentiality of the information and are restricted
    from using the information for any purpose other than helping to provide services to ineSun customers.

     

IP Addresses
The ineSun Web site collects IP addresses for system administration, security, and statistical analysis purposes. An IP address is a number that is automatically assigned to a computer whenever it is connected to the Internet. We log these addresses and analyze them to understand where requests originate so that we can provide the most efficient service, enhance security, ensure appropriate usage and produce traffic volume statistics.

 

Cookies
Cookies are small text files that a Web site can send to a user's browser for storage on the hard drive. Cookies can make use of the Web easier by saving status and preferences about a web site. Most browsers are initially set to accept cookies but users can change the setting to refuse cookies or to be alerted when cookies are being sent.

 

We use cookies to keep track of customer status as a logged-on user of ineSun.com. Although acceptance of cookies will not interfere with the ability to interact with most of our web site, users will need to accept cookies in order to log-in and use ineSun.com. The cookies are renewed every time a user logs into ineSun.com.
 

Expiration of Data
Personal information provided on the ineSun.com registration form will be deleted if the user does not access ineSun.com for 12 months.

 

Assent

Your continued use of this site signifies your assent to the ineSun Privacy Policy. We reserve the right, at our discretion, to, modify, add, or remove portions of this policy at any time. Please check this page periodically for changes.
 

Contacting ineSun

If you have questions about this privacy statement, the practices of this site, or your experience on any of our ineSun Web sites, you can contact: 
 

  Service ineSun
  POON KAR SUM
  436 KWAI  WO HOUSE, LEK  YUEN  ESTATE, SHATIN  N.T.
  HONGKONG CHINA

or to service@ineSun.com
 

comments, suggestions or materials sent or transmitted to ineSun shall be deemed to be non-confidential. ineSun shall have no obligation of any kind with respect to such comments, suggestions or materials and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.

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