- New User--Guide
- ineSun.com Overview
- I Want To Order Some Products
- How To Make An Order From ineSun?
- Payment Methods
- Do you have a guarantee or warranty?
- Viewing Prices In Different Currencies
- Does ineSun Has MOQ?
- Can You Ship To "MY COUNTRY"?
- Some Tips Customer Need To Pay Attention To
- Is It Safe To Shop At ineSun.com?
- After Payment, How Can I Check The Status Of My Order?
- How To Pay
- Methods of Payment
- My Country Isn't Available In Paypal!
- How Does Paypal Work, Generally Speaking?
- Cash On Delivery?
- May I know ineSun's paypal account?
- Can I Pay By Western Union?
- I Choose Western Union But I Want To Pay Via Paypal Now
- Do I Have To Pay VAT / Sales Tax?
- Viewing Prices In Different Kinds of Currencies
- Dropshipper Need To Pay Attention To!
- Western Union/Bank Transfer fee
- I Want To Contact PayPal Customer Service But Can't Find A Phone Number For Them? Please Help!
- VAT & Sales Tax Infos
- For Dropshippers
- Can I Get Extra Discount
- How To Drop-ship With IneSun.com
- Product Help
- Shipping & Delivery
- Taxes, Customs & Duties
- Checking Your Order
- After Sales
- Coupon Use Terms
- How can I check order status?
- Can I Trust ineSun?
- Various Payment Methods
- If I Order Products From ineSun, The Way to Ship Them To Me?
- What Is The MOQ Of ineSun?
- Can You Ship To My Country?
- What If I Am Making A Large / Bulk Order?
- Is There A Catalog or Pricelist Available?
- I Want To Cancell An Order Placed Wrongly
- IneSun Policies & Terms
- About ineSun Ltd.
We understand the importance of privacy to our customers and visitors to our Web site. For many years, our policy has been to treat what we learn about our customers as confidential. For example, we will not give or sell confidential or personal information about our customer to any third party not affiliated with their transaction, except as required by law or as necessary to provide ineSun services to the customer.
As we collect and use information about our customers, we may contract with vendors to assist us in processing that information. These vendors are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping to provide ineSun services to our customers.
Some of the information collected by ineSun is personal data or data which relates to an identifiable person. Examples of personal data are names, addresses, e-mail addresses, credit card numbers and telephone numbers. We never sell information to third parties that could be used to specifically identify an individual customer or group of customers. Anonym zed data, with all names, addresses and other personally identifiable information removed, is sometimes shared with third parties. Finally, we do provide personal data to government agencies as required by law or regulation.
In addition to the uses of the information described in the paragraphs above, we collect telephone numbers and e-mail addresses in the event that we have to contact the shipper, or the shipment recipient, to resolve a question or provide shipment status information.
Links To Other Sites
ineSun provides links to external sites as a convenience to the user. The inclusion of any link does not imply ineSun endorsement of the external site company, its web site, or the products and services it promotes and sells. ineSun is not responsible for the privacy practices or the content of such Web sites.
Security And Integrity Of Information
We treat our data as assets that must be protected against loss and unauthorized access. We employ information security techniques to appropriately protect confidential information from unauthorized access by users inside and outside the company. Access to customer information is limited to those employees who have a legitimate business need for that information.
ineSun Internet sites are currently located in the United States. ineSun Internet sites, and their supporting systems, employ generally accepted information security techniques such as firewalls, access control procedures and cryptography to appropriately protect confidential information from unauthorized access.
Retention Of Customer Information
We retain information about customers as necessary for business purposes and as required by government regulation. For example, we retain information about packages, including names and addresses, so that we can provide proof of delivery information and to process claim requests. We carefully dispose of records and delete information when retention periods expire.
Customers Are Responsible For Protecting Information And Systems On Their Premises
Some information about ineSun customers and their packages is stored in shipping systems located on customer premises. Customers concerned about the security of their information in these systems should secure it by activating passwords and using physical access controls. When these systems (hardware or software) are provided by ineSun, we provide tools to facilitate customer efforts to safeguard their information.
The ineSun WEB Site At www.ineSun.com
The following, indented paragraphs describe our commitment to the protection of personal information as it applies to the ineSun Web site at www.ineSun.com.
What Information We Collect And How We Will Use It
Users can visit most areas of the ineSun Web site without revealing who they are or providing any information about themselves. However, some of our interactive services require that users identify themselves in order to enable the interactive function. We may ask users to provide some personal information in these situations.
Visitors to our site can, if they choose, participate in the interactivefunctions available at ineSun.com. Participants are required to complete a registration form. This form includes information such as name, address, phone number and e-mail address. We use the information from the registration form to enhance our services and better meet the needs and preferences of our customers. With approval, we may also send information to registered users about ineSun products, services and system changes that we think may be of interest.
ineSun Internet Shipping
Users of ineSun Internet Shipping who choose to use credit cards for payment are required to provide information about themselves and their card. We use this information to establish credit for billing.
From time to time, we include survey forms on our Web site asking users for contact and demographic information (such as postal code, age or size of company). We use the responses from the surveys to better understand our customer's needs and to create web sites that respond to their interests. Customers may opt-out of participating in follow-up surveys. ineSun will not disclose survey response information to companies or individuals outside ineSun with two exceptions:
- Anonym zed data, with all names, addresses and other personally identifiable information removed.
To vendors who are required to maintain the confidentiality of the information and are restricted
from using the information for any purpose other than helping to provide services to ineSun customers.
The ineSun Web site collects IP addresses for system administration, security, and statistical analysis purposes. An IP address is a number that is automatically assigned to a computer whenever it is connected to the Internet. We log these addresses and analyze them to understand where requests originate so that we can provide the most efficient service, enhance security, ensure appropriate usage and produce traffic volume statistics.
Expiration of Data
Personal information provided on the ineSun.com registration form will be deleted if the user does not access ineSun.com for 12 months.
If you have questions about this privacy statement, the practices of this site, or your experience on any of our ineSun Web sites, you can contact:
|POON KAR SUM|
|436 KWAI WO HOUSE, LEK YUEN ESTATE, SHATIN N.T.|
or to service@ineSun.com
comments, suggestions or materials sent or transmitted to ineSun shall be deemed to be non-confidential. ineSun shall have no obligation of any kind with respect to such comments, suggestions or materials and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.