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I Can't Log In

Updated 02:16 am CST   |   Aug 04, 2010
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Please follow the following instructions:

Check your login details. Your login username is the email address you used for registration.

It might be a problem caused by system maintenance - Please wait 30 minutes then try again.

Ensure that cookies from www. are accepted in your browser (Internet Explorer or others).

If the above methods still do not work, please contact customer service and a customer service representative will help you to resolve the issue.

TIP: If you're not sure if the problem is with us or you, please test logging in with a different set of computer, or try different browsers.

If you have forgotten your password, please contact customer service to reset your password.

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